His experience includes social network management. Seo and content writing. “use chatbot services in 2019. Providing good customer service should be the first priority. And chatbots are design to personalize it. The main reason why every business ne s it in 2019 and beyond is because it offers an interactive experience. It is a great tool to address customer problems who want imm iate or real-time answers from your brand. So. With chatbots. You don’t ne to sit in front of the screen all day to answer every single question you face. Letting let the ai do all the work.
As the latest generation with purchasing
All you have to do is create a type of conversational message that works 24/7.” connie chi connie chi connie_chi_ connie chi is the founder of the Asia email list chi group. An award-winning marketing and branding agency that humanizes lifestyle brands. He wrote a book call branding without a brand. Where he shares his secrets on how to take a brand from zero to hero. “right now. As the latest generation with purchasing power hits the market. Gen z has a new set of ne s. The biggest trend will be to create personaliz experiences. This new generation is not interest in being sold.
Then they have the propensity to stay
They know their worth. Which means they are looking for brands that will not only inspire them and help them explore the world creatively. But Data Base USA also make a difference in their lives. These new shoppers understand the power of choices and they won’t be loyal to brands. But if a brand can create personaliz experiences deliver with convenience. Then they have the propensity to stay at the top of gen z’s minds. This is also a massively creative generation. So if brands can leverage their creativity to co-create or even invite them to be part of the brand experience/process. This will also encourage these customers to remain loyal to your brand.