Do you deal with manag IT services? Do not run away! Both answers are fine: if you are an MSP , what you are about to read concerns you directly; if you are still. wondering whether to retire the break-fix model , what you read could give you . the last right nudge to take flight. Let’s start from the beginning. For the second consecutive year Ahab has decid to conduct a survey to analyze the state of MSPs in Italy . The reason? This business model is now a consolidat reality both in the Unit States and in Europe.
But in our country who are the msps? What do they do and what habits do they have? How much do they bill and what special data services do they provide? These and many other questions we want to answer by giving an impartial photograph . A complete picture that highlights the trends , challenges and . Ongoing evolutions of italian msps, with an eye to the future . Thanks to the collection of concrete and reliable data . Compar to 2019, more companies were involv , a total of 194 msps . To obtain an even more precise and truthful cross-section. In addition to insights into the services provid, prices . And challenges that msps face day after day.
The trend the report highlights how digital transformation . Complex mobility and connectivity , security and remote working , data protection and compliance . As well as cloud Database USA implementations, backup and disaster recovery are. Just some of the crucial aspects that smes ne to address. In light of these ongoing trends, brought even more to the fore by the covid-19 emergency. There are many areas in which small and mium-siz italian businesses ne it support. Consequently, the challenges that manag service. Providers are call upon to face are even more numerous, deploying. Diversifi skills and value services. Desire for growth , t